Guarantee
| If you are not completely satisfied with any product purchased from Hockey Services, please call us with your concerns and we will resolve any problem you may have with your purchase. |
Return Policy
| --If there is a need for exchange or return due to Hockey Services shipping you an incorrect size or color
of product or any other misunderstanding on the part of Hockey Services, please inform us of the problem within 10 days of merchandise receipt. We will issue you a UPS pickup for the
product and either ship you the correct merchandise or refund the item's purchase price. --Exchanges and returns of product for reasons beyond our control will be exchanged or refunded upon return receipt of the original merchandise within a period of 10 days. In the case of an exchange of product, the shipping cost of the replacement product will be the responsibility of the customer. In the case of a return of product, the shipping cost, if any, will be deducted from the refunded amount. --Special orders of non-stock items may be subject to a restocking fee. --Custom orders are non-refundable. |
Shipping Policy
| The following shipping charges will be calculated based upon the total dollar value of the order: |
||||
| $0-$15.00 | -- | $5.00 charge | ||
| $15.01-$99.99 | -- | $7.00 charge | ||
| Over $100.00 | -- | FREE | ||
| Sticks & Wheel Bags | -- | $6.00 per unit Max $18.00 | ||
| |
||||
| The following shipping charges (if applicable) are non-calculating charges that will be added upon processing your order: |
||||
| Priority Shipping | -- | Call for charge | ||
| International Shipping | -- | Call for charge | ||
| Easton product is not available for orders/shipments outside the USA. |
||||
| |
||||
| Unless otherwise specified, your order will be shipped as follows: |
||||
| Continental US | -- | UPS Ground Service | ||
| Alaska, Hawaii, APO, FPO | -- | US Postal Service / UPS | ||
| Priority (Next or 2nd Day) | -- | UPS Air / Airborne Express | ||
| International | -- | UPS International Service | ||
| |
||||
| Delivery time will vary based on the following: |
||||
| In Stock Items |
-- |
Shipped within 24 hours from Kalamazoo MI |
||
| Out of Stock Items |
-- |
We will inform you of availability & estimated ship date. |
||
| Special Orders |
-- |
Call for information. |
||
Site Security
| The Hockey Services Shopping Cart is hosted on a secure webserver, owned and operated by YourHost. VeriSign, Inc., the world's leading Certificate Authority (CA) and a leader in digital certificates, has verified the integrity of YourHost's secure server and has issued a valid Certificate (expiring November 26, 2006) which can be viewed from your browser. This Certificate assures you, as a Hockey Services customer, that the information you submit to Hockey Services is in fact, secure and unaccessible to unauthorized third parties. In addition, a secure socket layer or SSL is used by the server, encrypting all credit card and other personal information, preventing unauthorized users access to this data. |
Physical Location
|
6958 West Main Kalamazoo, MI 49009 USA |
Company History
Chalk Talk
| The "Players" at Hockey Services understand the uncertainty of purchasing products
through the mail order process. That's why we take the time to talk to you, using our professional
product knowledge in an effort to determine your needs, answer your questions and concerns about the
various hockey products available and assist you in selecting the proper equipment to play hockey.
As players ourselves, we feel obligated to provide you with the proper equipment in the areas of
protection, fit and quality at an economical price as if we were making the purchase and not the sale.
Now in our 18th year of servicing players of all ages and playing levels, we present this collection of products from the manufacturers that are prominent in the industry and have a reputation of providing high quality equipment as well as reasonable pricing and product availability. Working with these manufacturers, we are confident we can give you guaranteed customer satisfaction from the moment you first inquire with the "Players" at Hockey Services to the time you are using the product on the playing surface. Give us a call and we will do everything we can to provide you with the service you deserve. Matt Schaeffer President Hockey Services |
Testimonials
| ".... (the staff) I dealt with were very courteous, helpful and knowledgeable .... I would
also like to comment on your promptness. I received my order one day after ordering .... NOW THAT'S SERVICE!!
You have just found yourselves one faithful customer." Alquippa, PA
"I want to thank you and your staff for helping me select the proper
hockey equipment. You provided a more than fair price and took the time to help me understand what I
was looking for." Dallas, TX
"Thank you from a completely satisfied
customer. Never have we had such great service from a catalog mail order
company...." Liberty, MO
"I just wanted to thank you for your very helpful and courteous assistance in picking out the correct size of skates I needed,
and getting them to me as quickly as possible." El Paso, TX
"It was truly a pleasure doing business with your company. You are the best! and your customer services is unsurpassed...." Santa Monica, CA |
