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| == SATISFACTION GUARANTEED == | ||
| If you are not completely satisfied with any product purchased from Hockey Services, please
call us with you concerns and we will resolve any problem you may have with your purchase. |
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| == EXCHANGE/RETURN POLICY == | ||
| --If there is a need for exchange or return due to Hockey Services shipping you an incorrect size or color
of product or any other misunderstanding on the part of Hockey Services, please inform us of the problem within 10 days of merchandise receipt. We will issue you a UPS pickup for the
product and either ship you the correct merchandise or refund the item's purchase price. --Exchanges and returns of product for reasons beyond our control will be exchanged or refunded upon return receipt of the original merchandise within a period of 10 days. In the case of an exchange of product, the shipping cost of the replacement product will be the responsibility of the customer. In the case of a return of product, the shipping cost, if any, will be deducted from the refunded amount. --Special orders of non-stock items may be subject to a restocking fee. --Custom orders are non-refundable. |
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| == SHIPPING CHARGES == | ||
| The following shipping charges will be calculated based upon the total dollar value of the order: |
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| $0-$15.00 | -- | $5.00 charge |
| $15.01-$99.99 | -- | $7.00 charge |
| Over $100.00 | -- | FREE |
| Sticks & Wheel Bags | -- | $6.00 per unit max $18.00 |
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| == ADDITIONAL SHIPPING CHARGES == | ||
| The following shipping charges (if applicable) are non-calculating charges that will be added upon processing your order: |
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| COD Orders | -- | No Longer Offered |
| Priority Shipping | -- | Call for charge |
| Alaska and Hawaii Shipping | -- | Call for Charge |
| International Shipping | -- | Call for charge |
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| == SHIPPING METHODS == | ||
| Unless otherwise specified, your order will be shipped as follows: |
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| Continental US | -- | UPS Ground Service |
| Alaska, Hawaii, APO, FPO | -- | US Postal Service/ UPS |
| Priority (Next or 2nd Day) | -- | UPS Air / FedEx |
| International | -- | UPS International Service |
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| == SHIPPING TIME == | ||
| Delivery time will vary based on the following: |
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| In Stock Items |
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Shipped within 24 hours from Kalamazoo MI |
| Out of Stock Items |
-- |
We will inform you of availability & estimated ship date. |
| Special Orders |
-- |
Call for information. |
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